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I am a current client and need help with my account.
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I am interested in Accurate Background’s services.
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Accurate Background is running a background check on me.
Which service do you need help with?
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Our support team is here to help.
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Still have questions? Let’s talk.
Our support team is here to help.
AccurateAce
US Phone: (866) 255-1852
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Do you want to login to your portal or review our frequently asked questions?
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Still have questions? Let’s talk.
Our support team is here to help.
AccurateNow
US Phone: (866) 693-1764
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Fill out your contact information for a customized solution.
Which service do you need help with?
Not sure which to choose?
AccurateAccel
AccurateAccel provides a Search ID number that is 9 digits (Example: 147862986). AccurateAccel emails also come from customer_service@accurate.com. Please check your email communications to help you determine the correct service.
AccurateAce
AccurateAce provides an Order Number on your background check report that is 8 digits and starts with “1” (Example: 11051090). AccurateAce emails also come from ace_admin@accurate.com. Please check your email communications or background check report to help you determine the correct service.
AccurateNow
AccurateNow does not provide an Order Number or Search ID with your background check. Please check your email for communications that come from an email address ending with “@accuratenow.com.”
Hello there!
Do you want to check the status of your background screening, submit a dispute, or review our frequently asked questions?
* indicates required fields
Want to talk it out? We’re here for you.
Our support team is here to help.
Hello there!
Do you want to check the status of your background screening, submit a dispute, or review our frequently asked questions?
* indicates required fields
Still have questions? Let’s talk.
Our support team is here to help.
AccurateAce
US Phone: (844) 220-6741
Hello there!
Do you want to check the status of your background screening, submit a dispute, or review our frequently asked questions?
* indicates required fields
Still have questions? Let’s talk.
Our support team is here to help.
AccurateNow
US Phone: (866) 693-1764
Accurate Regional Offices
Americas (Headquarters)
200 Spectrum Center Drive Suite 1100 Irvine, CA 92618 +1 (800) 784-3911
UK
Brighton, UK +44 (0)1273 840 800
AUSTRALIA
Canberra, Australia +61 (02) 5761 0044
INDIA
Thane, Mumbai Hyderabad +000-800-040-1099